Provides independent, free, impartial and confidential advice on housing – including eviction, landlord problems and neighbour disputes. Face-to-face sessions are held in Weston-super-Mare, Nailsea, Portishead, Clevedon and Pill. Telephone advice line available.
3-6 Wadham StreetWeston-super-MareBS23 1JY
The transition from service to civilian life can be full of questions. This Service offers support, advice and guidance in a number of key areas such as housing, benefits, education, monetary issues, health and training. A drop-in service is being established in Clevedon on Thursday mornings.
3-6 Wadham StreetWeston-super-mareBS23 1JY
Self help from Citizens Advice (formerly Adviceguide). Housing issues will always arise and therefore you need to know your rights and responsibilities. You could also find yourself threatened with eviction if you can't cope with your mortgage payments. On these pages you can find information about how to go about renting or buying a home or just finding somewhere to live. You can also find advice on handling problems with your landlord and help to avoid losing your home.
Guides and factsheets aimed at keeping you up-to-date with home and care information. Guides are short and easy to digest giving a comprehensive overview of a subject. Factsheets are longer, more detailed and aimed at professionals.
Shelter is a charity that works to alleviate the distress caused by homelessness and bad housing. Give advice, information and advocacy to people in housing need. Extensive online housing information and a housing advice helpline.
0808 800 4444 (8am–8pm Mon-Fri, 8am–5pm Sat & Sun)
Support and information for anyone aged 18 or over who has concerns about their own drinking or that of someone else. Offer range of support including 1-1 sessions, workshops, outreach service and alcohol detoxification.
Alliance Homes provides housing management services and is responsible for everything to do with the payment of rent, the management of tenancies and matters that affect the area where you live for its tenants.
40 Martingale WayPortisheadBS20 7AW
03000 120 120 (8am-6pm)
Suitable for: Alliance Homes tenants and clients only
Offers advice and support to households that are struggling to keep their homes warm, have damp or mould, have problems with their energy bills, or just want to be more energy efficient. We offer practical advice on how to get the best from your existing heating systems, can help you to access grants for home improvements or to clear fuel debt and support in negotiating with landlords and energy suppliers. You can e-mail or call our freephone number for advice and we are available to talk to groups or attend events. Home visits are available for those who need them.
3 St Peter's Court
Bedminster ParadeBristolBS3 4AQ
The Support Alliance provides flexible and responsive support to vulnerable people with housing related support needs and is committed to empowering customers to develop the skills and confidence to live independently. Available to people who live in North Somerset, Floating Support can be provided irrespective of their landlord or tenure and is focussed on the individual and their support needs. Drop-ins are held around North Somerset. For an up-to-date list, visit this page.
There are three partnerships - Support Alliance, Older Persons Support Alliance and Crossroads Alliance.
Helps homeowners over 60, and disabled homeowners of any age living in North Somerset, Bristol, BANES & South Gloucester. Support extends from completing a minor repair through to helping with benefits applications, helping you when you leave hospital, or advice on adapting your home.
0300 323 0700
Suitable for: Homeowners over 60 & disabled homeowners of any age