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Advice

  • Citizens Advice North Somerset

    Provides independent, free, impartial and confidential advice on work – including your rights, how to resolve problems and redundancy. Face-to-face sessions are held in Weston-super-Mare, Nailsea, Portishead, Clevedon and Pill. Telephone advice line available.

    Address
    Badger Centre, 3-6 Wadham Street Weston-super-Mare BS23 1JY
    Contact Info
    t: 03444 111 444 (10am-2pm, Mon-Fri)

    Suitable for: Everyone

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  • North Somerset Armed Forces Advice and Support Service

    The transition from service to civilian life can be full of questions. This Service offers support, advice and guidance in a number of key areas such as housing, benefits, education, monetary issues, health and training. A drop-in service is being established in Clevedon on Thursday mornings.
    Address
    Badger Centre, 3-6 Wadham Street Weston-super-mare BS23 1JY
    Contact Info
    t: 01275 888 875 e: armedforces@nscab.org.uk

    Suitable for: Anyone who has served in the forces and their immediate family

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  • Weston & North Somerset DIAL

    A voluntary organisation offering free, impartial and confidential information and support. It is disability-led.
    Address
    Room 5, Roselawn 28 Walliscote Grove Road Weston-super-Mare BS23 1UJ
    Contact Info
    t: 01934 419 426 e: mail@westondial.co.uk

    Suitable for: People with disabilities

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Self-help

  • Citizens Advice – Work

    Self help from Citizens Advice (formerly known as Adviceguide) about employment. Having a job is an essential part of most people's lives. When you are in work, you can be faced with many difficult issues, so it is essential to know what your rights are. Here you can find out more about those rights and how to solve problems. There is also information on what help is available if you're looking for work.
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  • ACAS

    Provides information, advice, training, conciliation and other services for employers and employees to help prevent or resolve workplace problems. Online and phone helplines.
    Contact Info
    t: 0300 123 1100 (8am-8pm Mon-Fri, 9am-1pm Sat)
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  • Carers UK

    A national organisation that gives advice for carers on general matters around being a carer, and has information on different Welfare Benefits for those that care or the people they care for.  
    Contact Info
    t: 0808 808 7777

    Suitable for: Carers and people being cared for

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  • Disability Law Service

    The Disability Law Service provides free advice via information, factsheets, and telephone advice. Telephone advice is provided in the areas of Community Care and Employment Law.

    Address
    The Foundry 17 Oval Way London SE11 5RR
    Contact Info
    t: 0207 791 9800
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  • GOV.UK

    Government website with information about working, jobs and pensions. Includes holidays and finding a job and contact details for Jobcentre Plus.

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  • Maternity Action

    Maternity Action, offers information to parents about their rights at work and information about benefits; they can also advise employers about managing pregnant women and new parents. The website has a range of factsheets and some are availing in the following languages: Spanish, Polish and Portuguese.
    Contact Info
    t: 0845 600 8533

    Suitable for: Parents and parents-to-be

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  • National Careers Service

    Online and phone advice offering help to choose or change career, skills tests, course search, job search advice and personalised help from careers advisers.
    Contact Info
    t: 0800 100 900 (8am-10pm, 7 days a week)
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  • Working Families

    Information for working parents and carers on their employment rights, Tax Credits and in-work benefits, maternity and paternity leave, flexible working options and maternity discrimination. This includes a section especially for parents of disabled children. There is an advice helpline and information resources on the website.
    Contact Info
    t: 0300 012 0312 e: advice@workingfamilies.org.uk

    Suitable for: Working parents and carers

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  • workSMART

    workSMART is a TUC site, helping today's working people get the best from work. Visit now for our free comprehensive, plain-English guides to all aspects of your employment rights, your health at work, and pay and pensions, as well as a jargonbuster to explain technical terms and an interactive trade union finder.
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Support

  • Action for Blind People

    A national charity with local reach. Our Bristol team has deep roots in the local community, which helps us to best meet the needs of our blind and partially sighted service users. Provides a number of services including help with filling forms and employment issues.
    Address
    10 Still House Lane Bedminster Bristol BS3 4EB
    Contact Info
    t: 0117 953 7750 e: bristol@actionforblindpeople.org.uk

    Suitable for: People with visual impairment

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  • Crossroads Care

    Provides specialist information, support, advice, assessment and services to carers across North Somerset. Services include information days, support groups, arts & crafts, day trips, awareness raising, GP drop-ins, counselling, advocacy, day centre activities, specialist packages of care and support for young and young adult carers.
    Address
    The Carers Centre 1 Graham Road Weston-super-Mare BS23 1YA
    Contact Info
    t: 01934 411840 e: enquiries@crossroadscare-ns.org.uk

    Suitable for: Carers

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  • Rethink Mental Illness

    Provides a housing-related floating support service for individuals with dementia or memory problems.
    Contact Info
    t: 0300 5000 927 (10am-2pm, Mon-Fri)

    Suitable for: People with mental health issues

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  • Stroke Association

    Advice, information and communication support service for people affected by strokes.
    Address
    Postal address: c/o North Somerset PCT, CASTLEWOOD 2nd Floor, Tickenham Road East, Clevedon BS21 6FW
    Contact Info
    t: 0303 3033 100 (9am-5pm, Mon-Fri) e: info@stroke.org.uk

    Suitable for: People affected by strokes

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  • Support Alliance

    The Support Alliance provides flexible and responsive support to vulnerable people with housing related support needs and is committed to empowering customers to develop the skills and confidence to live independently. Available to people who live in North Somerset, Floating Support can be provided irrespective of their landlord or tenure and is focussed on the individual and their support needs. Drop-ins are held around North Somerset. For an up-to-date list, visit this page. There are three partnerships - Support Alliance, Older Persons Support Alliance and Crossroads Alliance.
    Address
    40 Martingale Way Portishead BS20 7AW
    Contact Info
    t: 0300 123 9121 e: supportalliance@alliancehomes.org.uk

    Suitable for: Anyone who needs floating support

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  • Vision North Somerset

    Support blind and partially sighted people and helping them to remain independent by offering practical and emotional support, help with claiming benefits to which they are entitled, reducing loneliness and isolation via our social clubs and befrienders, representing people with sensory loss in the design and delivery of our services and ensure their voice is heard.
    Address
    3 Neva Road Weston-super-Mare BS23 1YD
    Contact Info
    t: 01934 419393

    Suitable for: People with vision or hearing loss

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  • Westonworks

    One stop Skills & Jobs shop based at the Information Station in Weston Super Mare. Free impartial advice on work, learning and volunteering. Beginners computer training offered.
    Address
    The Information Station 6a St Andrews Parade Weston-super-Mare BS23 3SS
    Contact Info
    t: 0300 111 3012 e: advice@westonworks.org.uk
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