Previous training on benefits and a working knowledge of the benefits system is desirable.
This course will cover recent and forthcoming changes to social security benefits and discuss the implications of these changes.
By the end of the course participants should be able to:
- understand recent changes in social security benefits and tax credits
- examine recent changes including universal credit, personal independence payment, housing benefit, conditionality and sanctions, and benefits for EEA nationals
- understand the implications of the changes for clients