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Advice

  • Citizens Advice North Somerset

    Provides independent, free, impartial and confidential advice on money and debt issues. Face-to-face sessions are held in Weston-super-Mare, Nailsea, Portishead, Clevedon and Pill. Telephone advice line available.

    Address
    Badger Centre, 3-6 Wadham Street Weston-super-Mare BS23 1JY
    Contact Info
    t: 03444 111 444 e: advice@nscab.org.uk

    Suitable for: Everyone

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  • Age UK Somerset

    Provides information, advice, welfare benefits and advocacy casework to older people aged 60+ across North Somerset. There is a helpline, website and drop-in events throughout North Somerset.
    Address
    Ash House, Cook Way, Bindon Road Taunton TA2 6BJ
    Contact Info
    t: 0845 643 4621 (9am-5pm, Mon-Fri) e: IandA@ageuksomerset.org.uk

    Suitable for: People aged 60+

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  • Brigstowe Project

    Offer specialist, confidential and free support, advice and information to anyone living with or affected by HIV.
    Address
    176 Easton Road Bristol BS5 0ES
    Contact Info
    t: 0117 955 5038 e: info@brigstowe.org

    Suitable for: People affected by HIV

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  • MS Multiple Sclerosis Society

    Provides specialist benefits advice for people in North Somerset with MS and their carers. Their service provider is Citizens Advice Bristol.  The benefits adviser is Caroline Langdon from Citizens Advice Bristol who can currently be seen at the MS Therapy Centre in Bradley Stoke and at BrAMS in Southmead Hospital. Home visits are available for exceptional circumstances. You can meet with Caroline for financial and legal advice including benefits, allowances and grants, employment and housing.This is a free and confidential service.
    Address
    West of England MS Therapy Centre, Bradbury House, Wheatfield Drive Bradley Stoke BS32 9DB
    Contact Info
    t: 0117 946 2560 e: MSadvice@bristolcab.org.ukÂ

    Suitable for: People with MS and their carers

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Self-help

  • Citizens Advice – Money & Debt

    Self help from Citizens Advice. Dealing with money issues can sometimes be off-putting, but if you don't understand how things like credit or mortgages work, you could end up losing out financially or getting yourself deeper into debt.
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  • Age UK – money matters

    Guides and factsheets aimed at keeping you informed on information surrounding money matters. Guides are short and easy to digest giving a comprehensive overview of a subject. Factsheets are longer, more detailed and aimed at professionals.
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  • Debt Advice Foundation

    A registered national debt advice and education charity offering free, confidential support and advice to anyone worried about loans, credit and debt.
    Contact Info
    t: 0800 043 40 50 (Mon-Fri, 8am to 8pm; Sat 9am to 3pm)

    Suitable for: Everyone

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  • National Debtline

    National Debtline is a free, confidential, debt advice service for people in England, Wales and Scotland, run by the charity the Money Advice Trust. On the website you’ll find guides, fact sheets, budget tools, sample letters to help you deal with your debts. You can also call the helpline get free expert debt advice over the phone and on the website via webchat.

    Contact Info
    t: 0808 808 4000 (Mon-Fri 9am to 8pm; Sat 9.30am to 1pm)

    Suitable for: Everyone

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  • Pensions Advisory Service

    The Pensions Advisory Service (TPAS) works to make pensions accessible and understandable for everyone. They provide independent and impartial information and guidance about pensions, free of charge, to members of the public via their telephone helpline and on their website. They can help with all pension matters covering workplace, personal and stakeholder schemes and also the State Pension. They answer general questions, help with specific queries and offer guidance for people with complaints about their private pension scheme.
    Contact Info
    t: 0300 123 1047

    Suitable for: Everyone

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  • Royal Association for Deaf people

    Provide accessible information, advice and guidance to deaf people in their first language. Areas of expertise include benefits, money, housing, employment, debt and family/domestic. Also work with HMRC to make tax and tax credit information and advice more accessible.
    Contact Info
    t: 0845 688 2525 e: info@royaldeaf.org.uk

    Suitable for: People affected by deafness

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  • Stepchange Debt Charity

    A national charity which offers free debt advice over the telephone and information on their website. Their self-help Debt Remedy tool can give you a debt solution tailored your individual circumstances.
    Contact Info
    t: 0800 138 1111 (Mon-Fri 8am-8pm, Sat 8am-4pm) e: via website

    Suitable for: Everyone

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Support

  • Addaction North Somerset

    Addaction helps people change their behaviour to become the very best that they can be. It could be their drug or alcohol use or worries about their mental health – we support people to making lasting change in their lives.
    Address
    35 Boulevard Weston-super-Mare BS23 1PE
    Contact Info
    t: 01934 427940 e: info@addaction.org.uk

    Suitable for: People affected by substance misuse

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  • Alzheimer’s Society

    The National Dementia Helpline provides information, support or advice about dementia. Many local services: including befriending, memory cafés, information and support telephone line.
    Address
    Badger House, Oldmixon Crescent Weston-super-Mare BS24 9AY
    Contact Info
    t: 0300 222 11 22 or 01934 414214 e: north.somerset@alzheimers.org.uk

    Suitable for: People affected by dementia

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  • Centre for Sustainable Energy

    Offers advice and support to households that are struggling to keep their homes warm, have damp or mould,  have problems with their energy bills, or just want to be more energy efficient. We offer practical advice on how to get the best from your existing heating systems, can help you to access grants for home improvements or to clear fuel debt and support in negotiating with landlords and energy suppliers. You can email or call our freephone number for advice and we are available to talk to groups or attend events.
    Address
    3 St Peter's Court Bedminster Parade Bristol BS3 4AQ
    Contact Info
    t: 0800 082 2234
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  • Rethink Mental Illness

    A national advice and information service, including benefits, debt and money issues for people with mental illness and their carers.
    Contact Info
    t: 0300 5000 927 (Mon-Fri, 9.30am to 4pm) e: via website

    Suitable for: People affected by mental health issues

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  • Royal British Legion

    Provides lifelong support for the Armed Forces community - serving men and women, veterans, and their families.
    Contact Info
    t: 0808 802 8080 (8am-8pm, 7 days a week)

    Suitable for: Current and ex-service people and their families

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  • SSAFA Soldiers and Sailors Families Association

    Provides lifelong support to anyone who is currently serving, or has ever served, in the Royal Navy, British Army or Royal Air Force.
    Contact Info
    t: 020 8938 3633 e: somerset@ssafa.org.uk

    Suitable for: Forces and ex-forces personnel and their families

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  • Stroke Association

    Provides information, practical advice and emotional support in the aftermath of a stroke. We begin working with a stroke survivor, their carers and their family immediately following a stroke, and will continue to provide the support people need, for as long as they need it – within their own homes and back into the community.
    Address
    Postal address: c/o North Somerset PCT, CASTLEWOOD 2nd Floor, Tickenham Road East, Clevedon BS21 6FW
    Contact Info
    t: 0303 3033 100 (9am-5pm, Mon-Fri) e: verity.aldous@stroke.org.uk

    Suitable for: People affected by strokes

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  • Support Alliance

    The Support Alliance offers a wide range of housing support services to people living in North Somerset. This includes people with learning disabilities, people who are recovering from drug or alcohol dependency, young people making their way after a childhood spent in and out of care homes, people with mental health needs, those who provide unpaid care to friends or family, anyone who needs a bit of help getting into employment, people who need help with their finances and support to get their lives back on track and older people who need some help to continue to live independent lives in the community.
    Address
    40 Martingale Way Portishead BS20 7AW
    Contact Info
    t: 03000 120 120 (option 2) e: supportalliance@alliancehomes.org.uk

    Suitable for: Anyone who needs floating support

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  • Vision North Somerset

    Supports blind and partially sighted people and helping them to remain independent by offering practical and emotional support, help with claiming benefits to which they are entitled, reducing loneliness and isolation via social clubs and befrienders.
    Address
    3 Neva Road Weston-super-Mare BS23 1YD
    Contact Info
    t: 01934 419393 (Mon-Thu 10am to 1pm) e: info@visionns.org.uk

    Suitable for: People with vision or hearing loss

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