Provides independent, free, impartial and confidential advice on family issues – including relationship breakdown, death and wills, gender violence and looking after people. Face-to-face sessions are held in Weston-super-Mare, Nailsea, Portishead, Clevedon and Pill. Telephone advice line available.
3-6 Wadham StreetWeston-super-MareBS23 1JY
Self help from Citizens Advice. Find out what your rights are if your relationship has broken down, for example whether you can stay in the family home or who the children should live with. You can also find out how to deal with things like making a will, registering a birth or changing your name, and where else to go for help.
ChildLine is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor about anything - no problem is too big or too small. Call free on 0800 1111, have a 1-2-1 chat online or send an email.
Coram Children's Legal Centre provides free legal information, advice and representation to children, young people, their families, carers and professionals. Coram Children's Legal Centre provides a legal advice helpline, free factsheets and online search assistant or telephone facilities to talk with an adviser. Includes a dedicated weekly Migrant Children's Project helpline.
0300 330 5480 (Mon-Fri, 8am to 6pm)
Suitable for: Children, young people, their families, carers & professionals
Provides bereavement support to any adult who needs it in our area. Most of us, at some time in our lives, will be faced with the death of someone we love or care very deeply about. When someone you love dies it can feel as though a piece of you has died too. But you don’t have to go through it alone. We are here to support you through one of the most difficult experiences you will ever have to face through our telephone helpline, groups and one-to-one sessions.
There are a number of organisations supporting people who are suffering domestic abuse. DAFFS (Avon & Somerset Domestic Abuse FreeFone Service) will not leave a trace on your telephone bill and can put you in touch with services available in your area including refuges, legal advice and other support services. Avon & Somerset Constabulary have a list of other services.
Family Rights Group's national helpline can advise if you are a parent, friend or relative and social workers are involved in your child's life, or you need extra support from Children's Services. Detailed Advice Sheets also give you extra in-depth information about child welfare law and procedures.
0808 801 0366 (Mon-Fri, 9.30am to 3pm)
Suitable for: Families whose children are involved with or need children’s services
Gingerbread is a national organisation providing support for single parents. The Single Parent Helpline provides support on anything from dealing with a break-up, to going back to work or sorting out maintenance, benefit or tax credit issues. The helpline will talk through your options and will send you useful information. There are also factsheets on money and benefits, work and family issues.
Provide accessible information, advice and guidance to deaf people in their first language. Areas of expertise include benefits, money, housing, employment, debt and family/domestic. Also work with HMRC to make tax and tax credit information and advice more accessible.
Rights of Women is a charity that provides free confidential legal advice to women in the areas of family law, criminal law, immigration and asylum law. Their advice is provided by women solicitors and barristers.
Family Law advice line: Call 020 7251 6577, Tuesday 7am-9pm, Wednesday 7am-9pm, Thursday 7am-9pm Friday 12pm-2pm
Immigration and Asylum advice line: Call 020 7490 7689, Monday and Thursday 10am-4pm
A self-help, voluntary organisation offering a range of support services for adults who have been bereaved or affected by suicide. There is a local support group in Weston-super-Mare, also a helpline, email support and other resources.
Addaction helps people change their behaviour to become the very best that they can be. It could be their drug or alcohol use or worries about their mental health – we support people to making lasting change in their lives.
Being a parent, whatever your situation, can be very difficult, especially when children are young. Many parents feel exhausted and overwhelmed by the stresses of family life, particularly if they have little support from family and friends when they need it most. For some parents it’s a particular struggle because they are also having to cope with issues such as post-natal depression, their or their child’s illness or disability, isolation or multiple birth. Home-Start North Somerset provides one-to-one support, friendship and practical help to parents of young children.
Office Suite 6
Locking Road Business Park
110 Locking RoadWeston-super-MareBS23 3HF
North Somerset Sure Start children's centres provide a number of useful services for both parents and children. Visit the Council's website to see the details of all Children's Centres in North Somerset.
Provides information, practical advice and emotional support in the aftermath of a stroke. We begin working with a stroke survivor, their carers and their family immediately following a stroke, and will continue to provide the support people need, for as long as they need it – within their own homes and back into the community.
Postal address: c/o North Somerset PCT, CASTLEWOOD 2nd Floor, Tickenham Road East,ClevedonBS21 6FW